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      Privacy policy

      The Privacy policy english document outlines how Move To Happiness Hub bv collects, uses, and protects personal data. It covers data collected via the website, social media, services, and events.

      We attach great importance to the security and confidentiality of your personal data that we collect and use. This privacy policy informs you about the processing of your personal data and was last updated on April 22, 2022.

      We also use cookies on our website. For more information about this we kindly refer you to our cookie policy. https://movetohappiness.com/en/cookies/

      1. When does this privacy policy apply?

      1.1 We collect and use your personal data when you:
        • use our website (www.movetohappiness.com);
        • use our social media (Facebook, Instagram or YouTube);
        • use our services https://go.movetohappiness.com/ you register for or participate in our events; and
        • communicate with us via email, telephone or another digital communication channel.

      1.2 This privacy policy is subject to change as provided in article 8.

      2. Who we are?

      2.1. In this privacy policy, “we” refers to Move To Happiness bv:

      Name:

      Move To Happiness Hub bv

      Adress:

      Statieplein 1, BOX 102, 2560 Nijlen

      Enterprise Number:

      0437.586.004

      E-mail:

      rose@movetohappiness.com

      2.2. We are responsible for collecting and using your personal data in the manner explained in this privacy policy. If you have any questions about this, please contact us by email (rose@movetohappiness.com).

      2.3. In certain circumstances, third parties may (also) be responsible for the processing of your personal data, for example, if you click on a link and thereby leave our website or if you use our social media and have a social media account yourself. We have no influence on the data that social media providers collect about you. If you use our services through your employer, your employer also acts as the controller for the processing of your personal data. In these cases, we recommend that you consult the privacy policies of these third parties.

      3. Which personal data do we process and why?

      We only process your personal data for a specific purpose and to the extent permitted by law. We further explain below in which cases we collect and use your personal data. If we do not receive your personal data directly from you, we will also inform you about this below.

      3.1. When you use our website

      3.1.1. When you use our website, we collect and use the following personal data.

      Which personal data?

      Why?

      Legal basis?

      Technical information (e.g. server log files) about your visit and the device you use. We cannot identify you based on this information, but third parties may (e.g. your internet service provider).

      To ensure the most trouble-free operation of our website and to detect and prevent malware, illegal content and behavior, and other forms of possible misuse.

      Our legitimate interest in keeping our online presence secure.

      Your e-mail address.

      To send you our newsletter or other electronic communication.

      Your consent, unless you are an existing customer of ours who we want to keep informed about our products or services. You can always withdraw your consent as stipulated in article 7.

      3.2 When you use our social media

      3.2.1 When you use our social media (Facebook, Instagram, YouTube), we collect and use the following personal data.

      Which personal data?

      Why?

      Legal basis?

      When you send messages to us via social media, we collect your identity and contact details, the content of your message, and the technical details of your message (e.g. date and time).

      To enable messages between you and us via social media. These messages are not public. However, if you post a comment or like or post other data (e.g. photos) on our public social media, then this data is public.

      Our legitimate interest in being able to respond to requests, questions, or comments or to proactively contact you with questions of any kind.

      3.3 When you use our services or app

      3.3.1 When you use our services or our mobile app, we collect and use the following personal data.

      Which personal data?

      Why?

      Legal basis?

      Identity and contact details, and personal characteristics (e.g. gender and date of birth), which you provide to us when you register and afterward.

      To create and manage your account so that you can use our services or app.

      Our agreement with you through your acceptance of the Terms of Use. https://movetohappiness.com/terms-of-use/

       

      Information about your device with which you use our app and data such as your IP address, your browser type, your operating system, and your Internet Service Provider (ISP).

      To improve the content of and the general user experience of our app.

      Our legitimate interest in improving our services, making sure our app works properly, and providing our users with the most disruption-free experience possible.

      Information about your use of our app such as viewing activity, referring/exit pages, date and timestamps, and related metadata. In addition, we also receive aggregated demographic data of our total user base from Apple and Google.

      To improve the content of and the general user experience of our app.

      Our legitimate interest in providing our users with an interesting experience.

      3.4 When you register for or participate in our events

      3.4.1 When you register for or participate in our events, we collect and use the following personal data.

      Which personal data?

      Why?

      Legal basis?

      Identity and contact details that you provide to us in the context of, if applicable, your registration and participation in our events (e.g. name, email address, or company you work for).

      To process your registration and prepare, organize and secure our events.

      Our agreement with you through your acceptance of the applicable terms.

      Photo(s) taken during an event in which you are recognizable.

      To capture and share atmospheric images of the event (e.g. on our website and our social media).

      Your consent. You can always withdraw your consent as stipulated in article 7.

      3.5 When you communicate with us

      3.5.1 When you communicate with us via social media, telephone, email, or any other digital communication channel, we collect and use the following personal data.

      Which personal data?

      Why?

      Legal basis?

      Identity and contact details you provide to us, the content of your communication, the technical details of the communication itself (e.g. date and time) and, if applicable, the device you are using.

      To enable communication between you and us (e.g. when you contact us via social media, telephone, or email).

      Our legitimate interest in being able to respond to requests, questions, or comments or to proactively contact you with questions of any kind.

      3.6 In all of the above cases

      3.6.1. However, for all personal data that we collect in the above circumstances, we would like to make it clear that we will also process your personal data in the following cases.

      Which personal data?

      Why?

      Legal basis?

      The personal data above.

      To comply with our legal obligations or to comply with any reasonable request from competent police forces, judicial authorities, government agencies, or bodies, including competent data protection authorities.

      Our legal obligation.

      The personal data above.

      To prevent, detect and combat fraud or other illegal or unauthorized activities.

      Our legal obligation.

      The personal data above.

      To defend ourselves in legal proceedings.

      Our legitimate interest in using your personal data in these procedures.

      The personal data above.

      To inform a third party in the context of a possible merger with, acquisition from/by or demerger by that third party, even if that third party is located outside the EU.

      Our legitimate interest in being able to engage in business transactions.

      4. With whom do we share your personal data?

      4.1. We do not share your personal data with anyone other than the people who work for us, as well as with the suppliers who help us with the processing of your personal data or your employer if applicable. Anyone who has access to your personal data will always be bound by strict legal or contractual obligations to keep your personal data safe and confidential.

      4.2. Your personal data may be sent by us outside the European Economic Area (EEA) for the purposes stated above. If a transfer takes place, we will take adequate safeguards to protect your personal data upon transfer (e.g. by entering into a contract based on standard data protection clauses approved by the European Commission).

      5. How long do we keep your personal data?

      5.1. Your personal data will only be processed for as long as necessary to achieve the purposes described above or, if we have asked you for your consent, until you withdraw your consent. In this article, we provide you with the information you need to assess how long we keep your personal data identifiable.

      5.2. In general, we will de-identify your personal data when it is no longer needed for the purposes described above or when the retention period, as explained in this article 5, has expired. However, we cannot delete your personal data if there is a legal or regulatory obligation or a court or administrative order that prevents us from deleting it.

      5.3. We keep all personal data that we collect via our website for as long as necessary to represent the legitimate interests referred to in article 3.1 or until you withdraw your consent. We store technical information such as our server log files for up to 1 year after your visit to our website, after which they are deleted or de-identified.

      5.4. We keep all personal data that we collect in the context of our services, whether or not via our mobile app, for as long as necessary to perform the agreement with you or to represent the legitimate interests referred to in article 3.3. We keep your data in connection with the management of your account and in the context of our services as long as you use our services. We will not retain technical information related to your use of our mobile app for more than 5 years after your last use of our app, after which it will be deleted or de-identified.

      5.5. We keep all personal data that we collect in connection with our events for as long as necessary to perform the agreement with you, to represent the legitimate interests mentioned in article 3.4, or until you withdraw your consent. If your photo has not been published, we will not keep your photo for longer than 2 years after the relevant event. If you wish to object to a published photo of you during an event, please let us know (see article 9).

      5.6. We keep all personal data that we collect through our interactions with you via social media, telephone, email or other digital communication channels for as long as necessary to communicate with you, but also to keep a historical archive of our communication. This allows us to revert to previous communications if you come back to us with new questions, requests, comments, or other input.

      6. How do we protect your personal data?

      6.1. The security and confidentiality of the personal data we process are very important to us. That is why we have taken measures to ensure that all processed personal data is kept secure. These measures include technical and organizational measures to secure our infrastructure, systems, applications, and processes. We have also taken other measures, such as taking internal policies, limiting the processing to the personal data necessary for the achievement of the purposes, minimizing the processing of personal data, pseudonymizing personal data if possible, making backups of personal data, and periodically evaluating our security measures.

      7. Your rights in relation to your personal data

      7.1. You have certain rights in relation to the processing of your personal data: the right of access, rectification, deletion, and portability of personal data, as well as the right to object to or restrict the processing of your personal data and to withdraw your consent. To exercise one of your rights, you can submit a written request to rose@movetohappiness.com stating the right to which your request relates. If you are still not satisfied, you have the right to contact the qualified data protection authority, i.e. the Belgian Data Protection Authority (www.dataprotectionauthority.be).

      8. Changes to this Privacy Policy

      8.1. We may change this privacy policy at our own initiative and at any time. If material changes to this privacy policy may affect the processing of your personal data, we will communicate those changes to you in the manner in which we normally communicate with you (e.g. via e-mail or via a message on our website or via our mobile app).

      8.2. We invite you to review the latest version of this privacy policy on our website. Our privacy policy states the date when our privacy policy was last modified.

      9. Do you have any questions?

      9.1. If you have any questions about the processing of your personal data, please do not hesitate to contact our privacy manager. You can contact our privacy manager by e-mail: rose@movetohappiness.com.